Terms & Conditions

Terms and Conditions

By accessing and using the website of Jackdamevik 142 AHK LLC, you agree to the following terms:

Products
All products are handcrafted gemstone items. Due to the natural characteristics of gemstones, slight variations in color, shape, and appearance may occur.

Orders
By placing an order, you agree that all information provided is accurate and complete.

Pricing
All prices are listed in applicable currency and are subject to change without notice.

Intellectual Property
All content on this website, including images and text, is the property of Jackdamevik 142 AHK LLC and may not be used without permission.

Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our products or website.

Governing Law
These terms are governed by applicable laws in the United States.

Changes to Terms
We reserve the right to update or modify these terms at any time.

1. REFUND, RETURN & CANCELLATION POLICY

Refund, Return & Cancellation Policy

At Jackdamevik 142 AHK LLC, we take pride in producing high-quality, handcrafted gemstone products. Please review our policy below:

Returns
We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.

Non-Returnable Items
Due to the handcrafted and natural nature of our products, the following are non-returnable:

Custom or made-to-order items
Items that have been modified or damaged after delivery

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We will review and offer a replacement or refund where applicable.

Refunds
Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Cancellations
Orders may be canceled within 24 hours of purchase. After this period, orders may already be in production and cannot be canceled.

Contact
For all return or refund requests, please contact us through our website or support email.

2. SHIPPING POLICY

Shipping Policy

All products sold by Jackdamevik 142 AHK LLC are manufactured and fulfilled in-house.

Processing Time
Orders are processed within 1–3 business days. This includes production, quality inspection, and packaging.

Shipping Time
Standard shipping within the United States typically takes 3–5 business days after dispatch.

Shipping Carriers
We ship orders using reliable carriers such as USPS or equivalent services. Tracking information will be provided once the order is shipped.

Delays
Delivery times may vary due to factors outside our control, including carrier delays, weather conditions, or holidays.

Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Delayed Packages
If your package is delayed or lost, please contact us and we will assist in resolving the issue with the carrier.

3. PRIVACY POLICY

Jackdamevik 142 AHK LLC respects your privacy and is committed to protecting your personal information.

Information We Collect
We collect personal information such as name, email address, shipping address, and payment details solely for order processing and customer support.

How We Use Information
Your information is used to:

Process and fulfill orders
Communicate order updates
Provide customer support

Information Sharing
We do not sell or rent your personal information. Information may be shared only with trusted third parties necessary to fulfill your order (e.g., shipping carriers, payment processors).

Data Security
We implement appropriate security measures to protect your information from unauthorized access.

Cookies
Our website may use cookies to improve user experience and website functionality.

Your Rights
You may request access, correction, or deletion of your personal data by contacting us.

Updates
We reserve the right to update this policy at any time.